Brush up on your Facebook etiquette!
Brush up on your Facebook etiquette!
Tags: Facebook
Posted in Social Networks, Viral Video | No Comments »
This post first ran as a column in the Macon Telegraph on 12/16/2009.
A Mistake That Could Cost You Business
Businesses and other organizations on Facebook should have a business page set-up instead of a personal page. If you are found out or exposed to Facebook administration, you could be banned from Facebook in any form, like …forever. Besides, who wants to send out a negative vibe to potential customers because your messages are sent to individuals’ personal email boxes? People hate that. If your company (or nonprofit) sends messages as a legitimate business page user on Facebook, they are disseminated in the less-intrusive News Feed where they’re supposed to be.
Tech News to Ponder
More magazine and newspapers are creating their own apps for mobile phone use and getting cozier with e-readers (slated to begin running apps of their own soon). These new entertainments will create a surge in the drought-ridden print revenue stream.
Google is nearly ready to launch Goggle Wave, an amazingly versatile platform that will make collaboration from any part of the universe possible in real time. In the Microsoft labs, techies are testing a kind of Wikapedia for Everyman — not just the rich, famous or infamous. This makes pop artist Andy Warhol’s “Everyone in the future will enjoy 15 minutes of fame” idea a real possibility. Of course, they’ll be new privacy issues to deal with.
The Growing Inbound vs. Outbound Revolution
Marketing continues its rapid transition from “push” to “pull” with ad messages that bypass traditional delivery (print and broadcast considered by many to be intrusive and interruptive) to advertising that people look for on their own online — through reviews and comments on social networks, demonstrations on websites, viral videos and other entertaining online platforms. How many people would vote to have advertising messages on their cell phones? Even email marketing is now considered intrusive and interruptive to recipients (it’s called spam). “Getting found” by potential customers is what it’s all about in today’s inbound online world, and the first companies who come to terms with this revolutionary idea – painful as it may be — will be the most successful at day’s end. This takes the “agency” out of the term “ad agency,” as marketing firms will no longer serve as agents of media.
Tags: Facebook, Google, Google Wave, Inbound Marketing
Posted in Convergence Special Blend, Social Media Mochas | No Comments »
It won’t instigate a lawsuit. It won’t change the world order. But there are a couple of things you should clearly avoid as a business using social media sites. Why? Because you might irritate someone…and that person could be a client or a potential client/customer with whom you are trying to build a relationship. And it makes both you and your business look bad.
On Facebook: Don’t set up a group page or a personal page if you’re a business; instead, set up a fan page. On a fan page (there are three kinds of these), you can create status updates to announce events that will then appear in your fans’ news feeds. You can’t do this with a group page. If you are using a group page, your news and invitations will show up in your friends’ personal Facebook inboxes. That is spamming…and people hate it. They might even un-friend you if you do it frequently. Another good reason for your business to use a fan page instead of a group page: you can target your updates demographically, and attach links, photos or video clips.
On Twitter: “Hey you! Thanks for following me! Read all about my newest invention on www.inventionimsodarnproud.com!” Don’t send new followers automatic direct mail (DM).
If you use Twitter, you’ve received generic messages just like that that seem inauthentic and canned. People hate these because there’s nothing substantial behind them. And because social networking is all about genuinely engaging with others, it’s simply not a meaningful message. Besides, you will eventually get blocked, unfollowed, or reported to the Spam Police.
Also, don’t send random @messages unless you’re replying or responding to someone you know.
On Linkedin: Don’t ask for recommendations from people you don’t know very well, especially high profile professionals. Recommendations on Linkedin are taken seriously and it takes time to think through and key one in. It’s difficult to refuse someone with a request of this nature, so people will often write a recommendation anyway. But they could easily view this request as opportunistic on your part. So don’t ask in the first place, unless you’ve really worked with someone, or otherwise know the person well.
On any social networking site: Don’t spam. Anyone. Ever. If you do, you will be dubbed an irritant that people online will eventually begin to avoid like the swine flu.
Tags: Facebook, LinkedIn, Twitter
Posted in Social Networks | No Comments »
Why Being Online is So Important
By this time, the social media/blogging naysayers should be sufficiently humbled enough to admit that a business’s online presence in several forms is absolutely essential. That’s because the new marketing model involves engaging your target audience online through social media networking, offering blog posts that provide empowering information related to your specific industry, and building a supportive community around your business. You can only do these things online, and a content-rich, website optimized to the max with keywords and phrases strategically placed is the key to success in all this.
Remember these things before you take your business online:
1. Having a fully-optimized, content-rich website is the number one thing you need because it will be the hub of all your subsequent online activity. Your target audience should be able to find you online easily and quickly.
2. Facebook, Twitter, LinkedIn and MySpace are only a few of the vast number of tools under the category: Social Media Networks. Many other categories exist in the online universe.
3. You need a social media marketing plan, just like you need a traditional marketing plan because there are thousands upon thousands of social media options
4. Although most social media networks and tools are free, you should know that it takes time, talent and resources – things you shouldn’t fail to calculate
5. Never, ever spam your online audience with direct sales messages. That’s not the way it works, and you will be run out of NewMedia Town if you do.
6. Word-of-Mouth advertising online (and off-line for that matter) is the most powerful and the most credible marketing around. That’s why social media engagement is so important.
7. The object is to build a social media ecosystem that will boost business. Use well-chosen networks to do this.
8. Use bookmarking sites/aggregators (that’s another social media category) to make your online life easier to track and participate in. (Digg, FriendFeed, WetPaint, and De.locio.us are just some of these)
9. There exist many productivity tools online at no cost that you can use to help your business’s daily operations. Google offers many of these. (Google Docs, Google Wave, Google Reader, etc.
10. If your business relies heavily on your blog, you may want to exercise the options that free blog platforms like WordPress and Blogger offer to give your blog a custom URL (web address) instead of using their subdomain as in [Yourblogname].Blogspot.com
Tags: Facebook, New Media, Social Media, Twitter
Posted in Online Marketing Trends To-Go, Social Media Mochas, Social Networks | No Comments »
We love this video explaining Social Media in plain English!!
Tags: Blogs, Social Media
Posted in Blogging & Microblogging, Social Media Mochas, Social Networks, Viral Video | No Comments »
With traditional advertising and PR on the wane, I am considering opening a virtual marketing business. Don’t laugh, Second Life, the premiere virtual world platform in existence today, boasts nearly 17 million registered users, or residents, as they are called, who spent more than $100M last year on virtual goods and services. Now large corporations such as Mattel, CIGNA, Dell, Wells Fargo, Nike, Coca Cola, Northrop and IBM are utilizing the platform to train employees, hold shareholders meetings, stage corporate gatherings, host conferences, and test new products.
In a recent Wall Street Journal article, an IBM spokesperson says the company saved “around $350K” last October by hosting its annual 3-day think tank conference virtually on Second Life (SL) instead of in the traditional way. At a SL corporate event, SL avatar “attendees” logged on to their computers, teleported their avatars to the SL venue (usually a secured, private space) to hear speakers, share documents, watch presentations, and enjoy post-meeting live entertainment – just as they might in Real Life (RL).
Second Life was created and launched in 2003 by Linden Research Inc. as a 3-D virtual world where registered residents, in avatar personae, could live, work, socialize and govern. SL is not a game, but an endlessly-evolving lifestyle. Using 3-D modeling tools called primitives (prims), which are basic geometric shapes that can be linked and textured to create more complex shapes, and animation software for avatars, SL Residents have created an impressively complex world that unnervingly mirrors real life (RL). After registering, you choose an avatar, select its body specifications, name it, and clothe it. Your avatar can change its looks or gender or species or clothing whenever you want. You can be a business executive in Second Life, a scoundrel, a vampire, or a beauty queen, or even an animal. You can also build, or have built for you, a home of any kind – from a fairytale mansion or a medieval castle… to a beachfront cottage or a cabin in the woods. To get around, you can use SL maps and teleport your avatar from one place or another, use every conceivable mode of transportation, but best of all, you can learn to fly – over land, over sea, over hundreds and hundreds of breathtaking landscapes that include nearly 1.8 billion square meters of resident-owned land. Communication involves instant messaging and voice chat. Nearby translators can translate text you key in into most any language.
Resident-created cities are replete with storefronts, nightclubs, skyscrapers, hospitals, museums, red light districts, universities, and everything that goes in them – furniture, retail commodities, you name it. Your SL avatar can attend a university, apply for a paid position and pursue any profession. You can be a SL real estate broker, a marketing guru, an event planner, a prostitute or a film maker who scripts, casts, directs and produces a full-length film, and then stages a world premiere to launch it. If you’re a musician, you can land gigs at nightclubs, coffee houses or concert venues and give live performances that could conceivably be attended by hundreds or even thousands of SL residents. Just as in RL, you can meet, date, fall in love, marry, have children and get a divorce in SL, with some elaborate weddings being planned over time and experience 9 RL months of virtual visits to your chosen obstetric avatar. To purchase land, goods or services, you use SL currency called Lindens, abbreviated L$, with an exchange rate that changes, the most recent average being about L$262 to every US$1.
RL business applications continue to grow in this virtual world. Plans are in the works for a service allowing employees of participating corporations to connect to SL virtual meetings via their landlines or mobile phones. Northrop Grumman helped build Space Park in Second Life, a secure area where military personnel and others can receive training to operate the company’s Cutlass bomb disposal robots. Virtual universities offer classes held on campuses.
Although registration is free, you may purchase a premium membership for around $10 a month that allows you ownership of a small amount of land up to 512m, extra tech support, and an allowance of L$300 per week.
Tags: Second Life
Posted in Convergence Special Blend, Social Networks | No Comments »
Posted in Viral Video | No Comments »
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